What countries do you ship?
Orders can de shipped to any country, please make sure you include your phone number and email when you place an order.
How about wholesale?
Order any 10 items - 10% off the total amount
11-20 items - 15% off
21-30 items - 20% off
31-40 items - 25% off
41-50 items -30% off
51- 60 items - 35 % off
61-70 items - 40 % off
71 -80 items - 50 % off
81 and more items - 60% off
Free shipping for 20 or more items .
Producing time depends on the size and difficulty of items, usually takes 7 -10 business days for the wholesale orders to be fulfilled.
Preferred Payment - Zelle, Venmo, CashApp. 50% deposit required.
Do you offer free shipping?
We offer free U.S. standard shipping on orders over $50. Unfortunately no free shipping is available outside of U.S.
What are these candles are maid from?
soy wax + mineral wax for better shape + organic cotton wick. We chose all-natural, non-toxic ingredients in our candles despite the increase in complexity of our candle-making process, higher production time, and higher cost.
What do I have to put under these candles?
These candles don’t have a jar, so whether you worship your candle please, put it on a small dish or tray to ensure it doesn't spill over.
Do you offer refunds/exchange?
Although we typically do not accept exchanges or refunds, we will consider doing so on an individual basis. Customized orders cannot be exchanged or refunded. We want you to be happy with your purchase, so please contact us and we will do our best to make sure you’re satisfied. Please understand that each candle was made individual of one another with passion and love.
Can you take custom order?
We can also make custom orders based on your preferences. Please get in touch if you’d like to create your own designed candle.
All inquiries : firstname.lastname@example.org
Are the candles scented?
Candles are not scented, but wax itself has beautifull smell, so we want to keep it simple as it is. It help us keep price of our candles on point as well.
How long it takes to proceed my order?
All SculptureStuff candles and concrete creations are handcrafted and refined by sculptor team. Please allow up to 3-5 days of processing time. During this 2021 holiday season, there maybe unforeseen shipping delays due to the combination of the impact from COVID-19 and high shipping volumes for all carriers, both domestically and internationally. We thank you for your understanding and support 😊
When will my order arrive? Will you send me a trucking number?
Quick! Over 80% of orders are delivered in 5-7 Days! Expedited options are available if our Standard Shipping is not quite fast enough. After your order is processed, we will email you a tracking number confirming the delivery date.
Do you charge sales tax?
Yes, we charge sales tax where it is required. Your shopping cart total will reflect sales tax after you enter your state and zip code.
Is my credit card information secure?
Yes, we use the strongest encryption available to protect your information.
Can I order in a bulk and get a discount?
Yes, we offer quantity discounts right on our site for almost every item, please email us email@example.com
I am an influencer. How can I collaborate with SculptureStuff and how can I get in touch?
We are open to collaborating with social media influencers if they are the right fit. If you are an influencer and feel that you are a good fit with SculptureStuff , please feel free to send an introduction and a link to your social media accounts to firstname.lastname@example.org
Are these candles look the same as in the pictures?
Please understand that all candles are hand poured therefore small imperfections may appear, even though we will give our best to deliver the best quality products.
Are your candles for decorative use?
Although our candles are for ornamental purposes they are also safe to burn. Please place your candle on a tray or suitable surface to collect the hot wax. We would recommend using our smaller pieces for decorative purposes as the burn time is so short.
Do you offer refunds?
Refunds will always cost $ 10 per case study by a customer. This price will be discounted from the refund.